Read the sentence from paragraph 7 of the passage.
As many businesses offer incentives such as gift cards
or discounts for going paperless, the paper bill, paper
check, and paper bank statement are becoming fossils of
a bygone age.
Which word could best replace incentives in this
sentence?
rewards
ideas
demands
suggestions
Reading Passage
The Future of the USPS
by Cedric Brown
What do I think of the postal service? Last month when I mailed a check to pay my
phone bill, it arrived a week late. I got charged a late fee! Mail delivery these days
is terrible!
Kevin D., Cottonwood, CA
The postal service? Are they asking Congress for more money again? If other
package delivery services can make money, the USPS should be able to make
money too.
Manny G., Austin, TX
I think the USPS is great! Look, for under fifty cents they'll take this card and get
it to my son who's in college on the other side of the country. That's a pretty good
deal.
Nancy W., Boston, MA
1 As these comments made in front of post offices in various parts of the country
reveal, people have strong opinions about the United States Postal Service,
commonly known as the USPS. However, despite the strength of people's feelings,
the truth is that Americans are using the USPS less and less and the agency has