The teacher asks students to describe some conflicts or disagreements they
have had with another person at school. The
teacher then guides pairs of
students in role-plays to explore how the
conflict-resolution steps could be
applied in similar situations. Which of the
following ideas is most important for
the teacher to emphasize to students
as they practice using step 2 of the
conflict-resolution strategy
?
A. expressing the emotions they are experiencing as calmly and clearly as
possible to the other person
B. talking about the conflict as if it involves two other people rather than
themselves
C. using a what or why message to explain what is bothering them, instead of a
message that blames the other person
D. incorporating words such as fair and peaceful into their ideas about how the
conflict or disagreement can be resolved