1. refers to a strong emotional bond employees have to their organization that makes them feel actively involved and committed to their work. a. Employee involvement b. Employee (workforce) engagement c. Workforce management d. Job enrichment 2. refers to any activity by which employees participate in work-related decisions and improvement activities, with the objectives of tapping the creative energies of all employees and improving their motivation. a. Employee involvement b. Employee engagement c. Workforce management d. Job enrichment 3._represents the highest level of engagement. a. Employee participation b. Enlargement c. Enrichment d. Empowerment 4. refers to giving people authority to do whatever is necessary to satisfy customers, and trusting employees to make the right choices without waiting for management approval. a. Employee involvement b. Engagement c. Empowerment d. Job rotation