research suggests that which of the following events is more likely to be paid attention to and later recalled from memory?
An employee has several pleasant encounters with customers on a particular day
A supervisor praiser an employee on a job well done
An emplooye gets into an argument with a coworker
There are no differences between the above events

Question

19-12-2022
Business

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research suggests that which of the following events is more likely to be paid attention to and later recalled from memory?
An employee has several pleasant encounters with customers on a particular day
A supervisor praiser an employee on a job well done
An emplooye gets into an argument with a coworker
There are no differences between the above events

Answer :

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smecloudbird18 smecloudbird18 · Answer 1 · 2022-12-21T11:41:45-05:00

An employee has several pleasant encounters with customers on a particular day research suggests that which of the following events is more likely to be paid attention to and later recalled from memory.

Generally speaking, a service encounter is any direct engagement a customer has with a employee service provider, including any face-to-face conversation and experience [7]. Service encounters are "any discrete interactions between the consumer research and the service provider relevant to a core service offering," according to Voorhees et al. [8]. Service encounters are transactional interactions in which one person (such as a vendor, office assistant, or travel agent) offers another person.

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