1. CSR and sustainability strategies typically entail

discontinuing a company's customer value proposition or key value chain activities that may not be considered socially responsible.

selectively weakening a company’s competitive advantage in the marketplace in order to provide for the longevity of natural resources, maintain ecological support systems for future generations, and guard against ultimate endangerment of the planet.

deliberate actions to protect the environment, provide for the longevity of natural resources, maintain ecological support systems for future generations, and guard against ultimate endangerment of the planet.

an observable and measurable level of expenditure that consists of 5 percent (or more) of pretax profits on social responsibility initiatives.

careful consideration of revised corporate social agendas, specifically for the purpose of improving a company’s competitive strength in the marketplace.

2. Essential state-of-the-art operating and information systems that support Amazon’s strategies and value-creating internal processes encompass

systems to secure corporate espionage data.

competitor intelligence databases.

barometers and benchmarking data.

information systems to track supplier/partner/collaborative ally data.

data management systems for undertaking benchmarking, TQM, and Six Sigma quality control.

3. Trader Joe’s strategic options for expansion into foreign markets would not typically involve

establishing a subsidiary via acquisition or greenfield development.

employing a franchising strategy using local ownership.

exporting goods to foreign markets from a national base.

pursuing a profit sanctuary strategy.

relying on cooperative agreements with foreign companies.

4. Superior strategy execution capabilities are

hard to imitate.

socially simple.

develop quickly.

easy to achieve.

easy for rivals to copy.

5. Examples given in the text of visible actions to reallocate operating funds and move people into new organizational units have shown management’s determined commitment to strategic change at which companies?

Bank of America and GEICO

McDonald’s and Value Corporation

Allied Signal and Ford

AT&T and Microsoft

General Electric and Hallmark



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