Answer :
IBM responded to the challenge of a rapidly changing marketplace by flattening their organization and empowering their employees, allowing them to get closer to the customer.
IBM flattened the company by eliminating numerous intermediate managerial layers during a significant overhaul by terminating more than 10,000 individuals. As a result, staff members lower on the managerial ladder will have more authority to collaborate closely with IBM clients. A flat organization is what results, and it has few or no levels of intermediate managers. The executive and front-line staff can communicate more effectively in a flat organization.
IBM reacted to the challenge posed by a market that was changing quickly by flattening their organization and giving its employees more power, which enabled them to work closely with customers.
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