a user calls in about an issue they are having on their computer. in order to remotely control the user's computer, the help desk technician requires the user's ip address. which of the following would provide the ip address?



Answer :

The correct option to provide the user with an IP address is ipconfig.

There are several ways to obtain the IP address of a computer:

  • Command prompt: The user can open a command prompt window by typing "cmd" into the start menu search bar and pressing enter. Then, the user can type the command "ipconfig" and press enter. This will display the IP address of the computer, as well as other networking information.

  • Network settings: The user can also find the IP address by going to the network settings on their computer. On a Windows computer, this can be done by going to the Control Panel and clicking on "Network and Internet", then "Network and Sharing Center", and finally "Change adapter settings". The user's IP address will be displayed under the "IPv4 Address" field.

  • Online tools: There are also online tools that can display the user's IP address. The user can simply visit one of these websites, such as whatismyip.com or ipchicken.com, and the IP address will be displayed on the page.
  • Router: The user can also find the IP address of their computer by logging into their router. The user can typically do this by typing the router's IP address into a web browser and entering the login credentials. Once logged in, the user can find the IP address of their computer under the connected devices or DHCP client list.

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