Benchmarking a process includes all of the following EXCEPT:
A) using sources of data from other industries
B) collect and analyze data for comparison
C) identify differences in performance and determine sources of those differences
D) incorporate benchmarks into performance scorecards



Answer :

All of the above, EXCEPT using data sources from different sectors, are part of benchmarking a process.

Benchmarking is the process of comparing a company's policies, practices, products, and processes to those of other companies or to industry standards. All of the following are involved in benchmarking a process: gathering and analyzing data for comparison; identifying performance variations; identifying the causes of those variations; and incorporating benchmarks into performance scorecards. The benchmarking procedure is not too difficult. All that is required to make such a procedure successful is a little information and some practical experience. Business executives can utilize the benchmarking process to compare certain organizational components to those of competing businesses.The Benchmarking Methodology A five-step cycle called "health and safety benchmarking" aims to guarantee ongoing progress.

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