When someone can enjoy the benefits of a good without bearing the cost, the good is subject to the free-rider problem.
In the field of business, a free-rider can be described as benefitting from goods or services for which a person or the public does not pay. A free rider can be a problem for the government or organization that has to bear the cost for the free services that are used by the people.
A free-rider is a problem because when people do not have to pay for a good or service, they tend to over-consume it. This might lead to the product being short in the market for others or future generations to use.
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