Which of the following are ideas consistent with total quality management?
A. Everyone in the company should care about quality.
B. Customization creates competitive advantages
C. Mass produced products provide customer goodwill.
D. Poor quality equals lost customers.
E. It is less expensive to do things right the first time.



Answer :

The correct answer is:

A. Everyone in the company should care about quality.

D. Poor quality equals lost customers.

E. It is less expensive to do things right the first time.

The growth stage of the product lifecycle is characterized by increased competition, dramatic sales growth, and expansion of the distribution supply chain. During the growth phase, competition is fierce as competitors develop similar products and bring them to market.

Together these companies seek to reduce the intensity of competition in their industry and preserve profits by adopting strategies that prevent new competitors from entering the industry. They also develop strategies to become dominant players and reduce competition. As a product declines, companies must decide whether to scrap it wait, or harvest it. Throwing away a product means disposing of it or selling it.

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