Which of the following statements BEST describes current thinking regarding processes? A) If companies concentrate on how functional areas like marketing, finance, and operations are organized then everything will be fine B) Managing functional areas like marketing, finance, and operations is essentially the same thing as managing what a business does C) If the individual functional strategies of marketing, finance, and accounting are aligned with the overall business strategy, then everything will be fine D) Developing superior business processes requires a cross-functional and cross-organizational perspective



Answer :

Developing superior business processes requires a cross-functional and cross-organizational perspective

The early 1990s saw the invention of the business management technique known as "business process re-engineering," or BPR, which focuses on the analysis and creation of organizational workflows and business processes. BPR attempts to assist firms in fundamentally rethinking how they conduct business in order to enhance customer service, reduce operating expenses, and establish themselves as global rivals. By concentrating on the from-the-ground-up design of their business processes, BPR aims to assist corporations in fundamentally restructuring their organizations. Thomas H. Davenport, a pioneer of BPR, stated in 1990 that a business process is a collection of actions taken to accomplish a specified business objective.

Re-engineering promoted complete process recreation rather than iterative process optimization, emphasizing a holistic focus on corporate objectives and how processes are linked to them.

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