Need is to recognize the buying process this situation reflects. Thus, option B is correct.
A case study can be defined as the procedure or data that is being collected or an experiment that is being done. It is an example that a person uses to understand things. These are often taken to create a sense of how other people are dealing.
The first and foremost step of this case study about the artist complaints should be to understand the needs of the people who are the consumers buying the products.
Therefore, option B is the correct option.
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The question is incomplete, the complete question is:
As noted in the case study, the artists at Deroj Jewelers have begun to complain about the problems they are having with their diamond cutting equipment Many of the artists are quite upset that the machinery is creating flaws in the jewelry they are handcrafting which steps of the 20 buying process does this situation reflect? Multiple Choice Step 6: The order is placed Step A need is recognized SMP 4. Requests for propone are sought Step 3 Potential suppliers are researched