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an insurance company uses the following tasks to process paperwork. 40 claims need to be processed in an 8 hour day. a. what is the theoretical takt time? b. what is the theoretical number of stations c. assign the tasks to the stations to balance the line using the longest operating time rule. d. what is the efficiency of the balanced line?



Answer :

Takt time is calculated as Time available for production / Customer demand equals to 8 hours / 40 claims = 8 x 60 minutes / 40 claims = 12 minutes per claim.

Customers' needs for particular goods or services are referred to as consumer demand. Be familiar with the definition of consumer demand, its relationship to supply, and its impact on the economy.

Theoretical number of Takt time workstations = Sum of task times / Cycle time = (6 + 6 + 6 + 9 + 3 + 4) / 12 = 34 / 12 = 2.833 = approximately 3 workstations.

c) The order of the time spent on each activity in decreasing order of consumer demand is D,A,B,C,F,E.

Following the longest operational time guideline, workstations are Takt time assigned to the following tasks:

Workstation Tasks in order Workstation time (Minutes) Idle time (Minutes)

1 D,E 12 0

2 A,B 12 0

3 C,F 10 2

d) Efficiency of Balanced line = Sum of task times / (Number of workstations x cycle time) x 100

= 34/36 x 100 = 94.4%

Learn more about consumer demand here

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