Answer :
Sometimes, an information users need to be able to make use of informal information such as rumors, unconfirmed reports and stories, when solving problems.
What is an informal information?
This type of information may be indirectly incorporated into an official system as it reflect primarily as adjustments or modifications to formal information. It can be overtly relied upon and incorporated into the formal system.
In essence, these informal information may affect decisions but otherwise never be documented or made known to other
Therefore, an information users need to be able to make use of informal information such as rumors, unconfirmed reports and stories, when solving problems.
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