Answer :

In the context of customer benefit packages, peripheral services are those that are not essential to the primary service, but enhance it.

What are customer benefit packages?

A customer benefit package  can be seen as the  forms part of the operations management  which is a toolkit.

It can be seen as a  defined set of tangible (goods) as well as the intangible (services) which the  customer is familiar with and made them to patronize it, hence In the context of customer benefit packages, peripheral services are those that are not essential to the primary service, but enhance it.

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