In the context of customer benefit packages, peripheral services are those that are not essential to the primary service, but enhance it.
A customer benefit package can be seen as the forms part of the operations management which is a toolkit.
It can be seen as a defined set of tangible (goods) as well as the intangible (services) which the customer is familiar with and made them to patronize it, hence In the context of customer benefit packages, peripheral services are those that are not essential to the primary service, but enhance it.
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