Answer :

In a crossed transaction, the sender does not get the expected response.

A transactional stimulus is any indicator (words, gestures, or other nonverbal cues) that acknowledges the presence of another person. A transactional stimulus is used to start every transaction. A transactional reaction is made when two people come into contact and the receiver acts in a way that is consistent with the transactional stimulus. Finding out which ego state—in the speaker—initiated the transactional stimulus and which ego state—in the receiver—provided the transactional response—is typically the key to effective person-to-person communication. When an ego state sends a transactional reaction after not receiving the transactional stimulus, this is known as a crossover transaction. Crossed transactions may cause communication problems, which can result in conflict.

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