Which communication technique is most effective when handling patient complaints?

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26-08-2022
Social Studies

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Which communication technique is most effective when handling patient complaints?

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gauravsingh23VT gauravsingh23VT · Answer 1 · 2022-09-03T01:51:05-04:00

Persuasion is the communication technique is most effective when handling patient complaints. Hence, option A is correct.

What is Persuasion communication?

Persuasive communication is the kind of communication in which there are a lot of attributes to enchant the way of communication.

Persuasive communication that succeeds addresses the audience's requirements, values, and desires. The audience is more susceptible to persuasive communication when a speaker appears to be akin to them, whether in terms of age, career, or socioeconomic status.

Thus, option A is correct.

For more details about Persuasive communication, click here:

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The options are missing in the question -

a. Persuasion

b. Bargaining

c. Negotiation

d. Non-verbal cues.