Answer :

During the Entering and contracting phase of the action research model, mutual expectations are identified.

What is entering and contracting phase?

One of the most crucial processes in the OD process is entering and contracting, which is done at the beginning of the process. The practitioner client connection will be established by using the entering and contracting process to create the tone and lay the groundwork. They entail developing a collaborative connection between the OD practitioner and the clients of the client system and a preliminary assessment of the organization's development potential. Making a wise choice on how to carry out the OD process is a crucial part of entering and contracting. The parties may clearly define the project's direction and the process's steps thanks to the contract.

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