It is untrue that the individual who was hurt must be the only source of information for an incident report.
What is a report of an incident? What is an incident report, exactly?
An incident report is a tool used to record any occurrence that may or may not have resulted in property damage or personal harm. It is used to document misbehavior at the workplace and to record injuries and accidents, near misses, property and equipment damage, health and safety concerns, and security breaches.
An IT incident report is a record of an occurrence that has interfered with (or had the potential to interfere with) the regular operation of some IT system and how that issue was addressed.
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