Ebony is a caseworker at a community healthcare clinic. She is dedicated to serving her clients and loves coming into work every day.

This week, Ebony was assigned a young homeless man who she has met briefly on several occasions at the clinic and who is in need of referral services. Ebony decided to accept a different patient rather than the homeless man because she feels uncomfortable when he is near her.

Based on the scenario, what could Ebony have done to reduce any possible stereotyping, discrimination and/or prejudice?