THE RECIPE FOR GOOD COMMUNICATION How many people do you communicate with in a day? Probably a lot more (1) ......you did ten years ago. With a few pieces of equipment, we can 'talk' to people in more and more ways, not (2) ........... face-to-face and on the phone, but also via the Internet. It is very important, therefore, (3) ............ everyone to try and improve their communication skills. Despite all the technological advances of (4) .............years, the art of good conversation is still at the heart of successful communication. (5) ............. it's a good idea to remember the four golden rules of good communication. Firstly, be as clear as you can. Misunderstandings arise if we don't say exactly (6) ... we mean. Secondly, we have to work (7) listening. Pay attention to what the other person is saying. Thirdly, ask (8) people what they think, don't only tell them what you think. And finally show respect for other people, give them time to say what they want, and (9) interest in what they say. If you (10) ............these rules, you will be a good communicator. ..... at 10 1234567890 A like B than C as D that 2 A yet B even C just D still A for B if C by D from 4 A close B last C late D recent A There B So C Such A when B what C which D Or D whom A hard B much C great D very A every B other C each D another 9 A get B put A act B move C be C follow D show D go