Leadership Styles Review each situation and determine which leadership style (Coaching, Supporting, Empowering, Directing) would yield the best outcome. There may be more than one style that is effective, so be sure to justify your selection. Situation Preferred Leadership Style Justification for the Style You were just assigned to lead a team to quickly finalize the new employee manual that is due in a week. The people on your team do not have Human Resources or writing experience, but they are motivated to complete this project due to the fact that the current manual is so out of date. Your Answer... Your Answer... You are leading a group of customer service representatives. Their previous manager told you that they responded well when he had contests to reward the representatives who provided the most accurate product knowledge and got the highest customer ratings. Your Answer... Your Answer... You were chosen to mentor a team of managers-in-training. Each one has strengths and weaknesses. With some individual attention, you are certain that you can make them exceptional managers. Your Answer... Your Answer... You have had the opportunity to work with this group of team members before, when you were opening a new store location. They did a great job and you trust their ability to select the next location. They can't wait to get started. Your Answer... Your Answer... You have been asked to put together a new team of real estate agents that reside throughout the region. These individuals have never been put on a team, but the agency believes that they will perform better if they learn best practices from you and other successful agents. Your Answer... Your Answer... You have been asked to lead a team that is investigating the uses for a new pharmaceutical drug. The structured drug trials are confidential and the team members are not privy to many details because of the nature of the study. Your Answer... Your Answer....