1.A report written in the indirect order _____. first states its main point and then supplies the supporting information is especially beneficial for readers who are in a hurry to receive the most important information first is more likely to use personal pronouns than a report written in the direct order presents the main findings, recommendations, and conclusion in the executive summary begins with whatever introductory material is needed to prepare the reader for the report
2.The _____ statement of a business report provides a clear description of the situation that created the need for the report.
3.
Which of the following is true about problem statements?
Problem statements do not use active voice.
Problem statements eliminate the need for purpose statements.
Problem statements are typically written in the form of a question.
The infinitive phrase is most preferred for writing problem statements.
Problem statements are generally written as declarative statements.
4.
Which of the following is the most appropriate problem statement for a business report on decline of sales?
To determine why company sales have declined
Why have company sales declined?
Management wants to know the reasons for sales decline.
What is the reason for the decline of company sales?
To investigate the cause of the decline in company sales
5.
Possible explanations for or solutions to a problem are termed as _____.
bases
mission statements
hypotheses
purpose statements
problem statements
6.
Which of the following is true about secondary research?
It primarily involves gathering data through methods of direct observation.
It uncovers information firsthand.
It uses material that someone else has published.
It includes user testing.
It primarily involves gathering data through experiments.
7.
Secondary research produces information primarily through the use of _____.
experiments
surveys
websites
interviews
observations
8.
If a user finds it difficult to think of terms to broaden his or her search, he or she must _____.
eliminate citations with a particular term
retrieve citations that contain only the search terms without variations
look at the keywords or descriptors of the items that have already been identified
refrain from using Boolean operators
use the NOT operator
9.
Which of the following is true of reports?
All reports have a consistent format and an equal number of components.
As the need for formality decreases, the number of components in a report increases.
When the situation is informal and the report is short, prefatory pages are included.
A business writer should decide the makeup of a report on the basis of its topic and cost.
Less complex problems and less formal situations will require less elaborate reports
10.
Marco is in the process of preparing an internal report to explain the recent increase in the number of product returns at ZenMark Fashions. Marco's survey reveals that the returned products are of inferior quality and do not meet ZenMark's regular standards. This increase in product returns is found to coincide with the switch to a different raw materials supplier. Marco's suggestion is to revert to the original raw material supplier despite the costs involved being 30% higher. In this scenario, Marco should probably _____.
present the report in casual or informal language
include all the prefatory elements in his report
write his report in the indirect order
write his report in the direct order
place the recommendations and conclusions at the beginning of the report
