You have responded to a call from a customer who is having problems with his computer. After troubleshooting the problem, you discover the switch on the power strip was off. After switching it on, all of the components and their functionality return to normal.Which of the following is the best way to explain the situation to the customer?-"Next time you call, check this power strip switch. It was turned off. That's why nothing worked. If I were you, I would have checked this first and saved both of us time."- "That was probably the easiest problem I've ever fixed. I am surprised you had to call in. Thanks for making my day! All I had to do was flip this little switch. You're good to go."-"I found this power strip switch in the off position. Now that it's on, it looks like everything is working. It appears as though that was the problem. Can you confirm that the problem has been resolved?"- "All I did was flip the power strip switch on. You probably bumped it by accident. And that accident just cost you about $80. But don't feel bad, accidents happen to everyone. Although, this one could have been easily avoided."



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