Answer :
C. Selective Attention
Selective attention, a poor listening practice, is when a person just pays attention to some parts of a conversation while disregarding the others. This could cause misunderstandings and false presumptions. In Ava's situation, she is only paying attention to her professor's criticisms while ignoring their supportive remarks. Ava is just paying attention to one part of the conversation, which is an illustration of selective attention. Other instances of selective attention are when a listener only reacts to certain subjects or concentrates on particular passages of a speech. This bad listening practice can cause communication to break down and make it challenging for the listener to fully comprehend the content of the conversation.
REF:
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