Brenda, the office manager at a dental practice, noticed many patients were missing their appointments. With the support of her colleagues, she decided to conduct a small improvement project to improve the process for reminding patients of upcoming visits, with the goal of having fewer "no shows."
During a team meeting, Brenda's team members review her aim statement. Which of the following comments from a team member would most strongly suggest Brenda has selected an appropriate aim?
a. "It will be very simple to achieve."
b. "It is very unlikely to change as the project evolves."
c. "It feels like a very meaningful project for both the patients and the practice."
d. All of the above