PT 3/ The orthopedic clinic plans the change to improve scheduling, and then it carries out a small test of change with three patients on Tuesday morning. What's the next thing the clinic's improvement team should do?
a) Change their measures.
b) Measure to see if the change led to improvement.
c) Report their results to the clinic leadership and prepare a poster for a national meeting.
d) Implement the new scheduling process based upon their initial impressions of how everything is working.