You work at Walden-Martin Family Medical (WMFM) Clinic. A patient calls and states that she or he has had nausea, vomiting, diarrhea, and abdominal pain for 3 days. You need to gather the patient's information before talking with the provider, per the facility's policy. List the procedural steps for screening a patient call. List 6 questions that an MA might ask a patient that has called into the medical office with complaints of nausea, vomiting, diarrhea, and abdominal pain for 3 days. Be specific. Be Professional.



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