Jorge is a customer service associate in an upscale supermarket. the monetary payment he receives in exchange for performing his job is referred to as base pay.
What is customer service?
Customer service refers to the help and guidance a business offers to those who purchase or utilise its goods or services. Each industry has different standards for customer service, but ultimately, the goal of a well-performed provider is to boost profits. Employees "who can modify themselves to a personality of the customer" are critical to the perceived success of customer service interactions. Customer service practises frequently exhibit a company's strategies and values. Customer retention is typically used to gauge how well customer service is performing. For some businesses, providing excellent customer service is one of their intangible assets that sets them apart from competitors. A single instance of excellent customer service can completely alter a customer's opinion of the company.
To learn more about customer service
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