Microsoft is using a type of AI software that, for example, recommends the next prospect to a sales person, or the next product to a potential customer, IBM uses this type of AI, for example, to surveil the performance of financial sector employees, going way beyond traditional methods to detect illicit activity. The software can analyze unstructured data, such as voice recordings. What is this type of AI called? Tip: it is two-word phrase that is mentioned in a lecture? The first of the two words starts with an "D" and the second of the two words starts with an "L." Fill in the blank: [A]



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