Answer :
The statement above is the example of services of (C) people. It is because Disney Theme Park give an focusing on service activities to connect with customers.
Service generally can be described as a serve activities whose results are intended for the wishes of others, both individuals and groups and society. By distributing service capacity to customers, it must be useful to increasingly share maximum satisfaction with customers, because in distributing a service it must be done according to the role of the service. The general goal of providing good service capacity is that customers expect satisfaction and will have a positive effect on the company.
Characteristics of Good Service
- Good facilities and infrastructure are available.
- Good employees available
- Responsible to every customer from start to finish
- Able to serve quickly and accurately
- Able to communicate
- Guarantee the confidentiality of every transaction
- Have good knowledge and ability
- Trying to understand customer needs
- Able to give trust to customers
a trip to a disney theme park reveals a careful integration of all service activities to connect with customers at each opportunity, which is an example of which p in services?
multiple choice question.
A. physical
B. environment
C. people
D. place promotion
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