The unit described techniques and best practices for shampooing a client’s hair, giving you a good idea of the proper way to provide a shampoo service. But what would an improper shampoo service look like? Imagine that you have peeked in on one of your support staff performing a very poorly executed shampoo service. Describe what this might look like, and be specific. Then, briefly explain what you would do in this situation and how you would correct it in order to keep the client happy.



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