Question 1 (1 point)
Prasana is working on a project that will help her team transition to a new software platform for billing. She tries to use the same written instructions for her coworkers and clients, but it backfires. This type of reuse is known as what?

Question 1 options:

repurposing


customizing


adapting


flexing

Question 2 (1 point)
As Mateo considers how to share information about disaster preparedness with his audience of mostly people aged 65 and older, he needs to think about what kind of devices they use and how they consume information to help him decide on what?

Question 2 options:

what color his logo should be


what language the communications should be in


if he should include information on hurricanes


what type of media to use