Lee's company is
holding a contest for its salespeople,and the winner gets
an all-expenses paid cruise!
Of course, Lee really wants to win. To do so, he needs to
Close the sale he's currently working on. The client wants
to buy only if the product can be delivered by Thursday.
Lee knows it's a bit of a stretch for the shipping department,
but he promises the client on-time delivery for Thursday.
if the shipment is late, he'll still win the cruise, and he can
Smooth things over with the client later, what do you think?
Are Lee's actions justified?