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Instruction: In your group, ask each other about a time when you encountered a problem at
school. Answer the questions below given as facilitation steps to your discussion.
Did you follow the same process to solve the school-related problem?
• What kind of problem was it?
• What happened?
• What factors did you have to consider when finding a solution?
• What steps were taken to resolve this problem?
• Who made the decision about how the problem was resolved?