1. You are a knowledge worker who has been hired to give advice to the owner of a small but growing business in Vancouver. The owner is extremely reluctant to spend money on technology. You want to convince the owner that the proper use and management of information technology will help her company be more productive and more competitive. Use a definition from Chapter 1 to emphasize how the use and management of information technology can help people in her company?
Note: We can define a “knowledge worker” as a business expert who knows how and when to apply technology. The term “knowledge worker” may be included in an exam question but you will not need to define it.