questions. question numbers (1.1.1 to 1.1.5) in the ANSWER BOOK, e.g. 1.1.10 C 1.1.1 A problem-solving technique where a team of experts are given ques to obtain their opinions without bringing them to the same place. A. Force-field 8. Empty chair C. Brainstorming D. Delphi 1.1.2... is aimed at facilitating change in the business. A. Force-Field technique B. Delphi technique C. Chair technique D. Empty chair technique 1.1.3 The... can be used as a form of non-verbal communication. A. Pie chart B. Informal conversations C. Indigenous knowledge D. Panel discussions 1.1.4. Which one of the following is a research instrument? A. Market research B. Nominal group technique C. Flyer D. Questionnaire 1.1.5.... is one of the of legal requirements that a business must comply with A. National Credit Act B. Size of the business C. Legal protection D. Number of owners required