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The question has often been asked, "Why does a business need a manager?" After all, employees generally are skilled at their jobs and are able to perform their tasks well. Companies need managers to ensure that employees are:
a. less argumentative
b. less disingenuous
c. more efficient
d. more successful

When a manager analyzes what happened in a workplace situation against what could have happened, she is performing which management function?
a. The planning function
b. The directing function
c. The controlling function
d. The organizing function

Mary is a very hands-off manager. She allows her employees to do just about whatever they want as long as their workplace tasks are completed. Mary's leadership style could best be described as which of the following?
a. Auto.cratic
b. Decisive
c. Dem.ocratic
d. Laissez-faire

Yen and her team of managers just completed their final round of interviews for the last remaining management position available within their organization. There was one candidate they liked named Clancy James. All of them agreed that Clancy had a wonderful personality and would blend seamlessly into their team dynamics. However, they are concerned about Clancy's lack of education and experience and have decided not to move him forward in the hiring process. Yen and her team are looking for someone with which type of fit?
a. Person-job fit
b. Person-person fit
c. Job-organization fit
d. Person-organization fit

When a manager creates specific job duties for a specific individual to be the expert within the organization, this manager has identified which of the following?
a. Specialization
b. Organizational expertise
c. Management expert status
d. Individualized employee job description



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