There are many types of influences used in today’s workplace to promote teamwork on projects. The following are the most commonly used methods: Rational Persuasion – Use logical arguments and factual evidence to show others how a proposal or request is feasible and relevant for attaining important task objectives. Apprising – Explain how carrying out a request or supporting a proposal will benefit others and help advance their individual career goals. Inspirational – Seek to arouse the emotions of others by appealing to their values and ideals to gain commitment for a request or proposal. Exchange - Offer an incentive, suggest an exchange of favors, or indicate willingness to reciprocate at a later time if others will do as you suggest. Collaboration – Offer to provide relevant resources and assistance if others will approve a proposed change or work task. Ingratiating – Use praise and flattery before or during an influence attempt, or express confidence in others’ ability to carry out a difficult task. Legitimating Tactics – Seek to establish the legitimacy of a request by referring to rules, formal policies, or official documents. Coalition Tactics – Seek the aid of colleagues to persuade others to do something, or use the support of colleagues as a reason for others to agree. 31. Referring to data and statistics to demonstrate the reasoning behind a position is an example of which of the following types of influence?



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