2 Company X is a manufacturer of pottery products, such
as plates and bowls, which are mainly sold to hotels and
restaurants. The company employs 50 workers. Each
employee receives a good wage and this helps them to
meet their needs. Production is broken down into nine
processes. Employees specialise in just one process
The marketing manager of Company X has been
asked by the directors to look at ways of adding value
to the company's products.