1. You want to ask three different people—your uncle, your teacher, and the director of your summer internship—for letters of recommendation. What mode and channel of communication would you use for each of these people and why?
2. Describe three barriers to listening that you experience when you are in class or trying to study and what you could do to overcome them.
3. Find an example of a company that changed their marketing or advertising messaging based on consumer feedback. What did they change and why?