Drag each tile to the correct location on the table.
Match each extract of a business communication to the correct type of positive message
I would like to direct
your attention to a
problem with my
electric bill.
I hope you have a
successful partnership
with our client.
I need your help
locating the address
of the supplier.
Where can I find a
suitable partner for
our operations in
Canada?
Request for
Information or Action
Thank you for visiting
our factory on Saturday.
We are happy to inform
you that our company
will replace the product.
Claim or
Adjustment
Goodwill
Message