Jamal is a student in the health care professions class.

He had a very exciting day at clinical and decided to post about it on his social media account.

He posted the following "Great day saving lives today! I did CPR and saved the patient!"

Jamal did not post his location or the patient's personal health information; however, a friend of his (Dario) saw the post and realized that his neighbor was in a similar situation that day.

Dario called his neighbor's wife and inquired as to his health. During the conversation,

Dario told the wife that his friend was there and performed the
CPR.
The wife reported Jamal to his program director.

The program director calls Jamal into his office to discuss the situation.

Which of Jamal's characteristics could best show remorse and that he learned from his mistake?

a. Attitude
b. Competency
c. Empathy
d. Presentation